FAQ

FAQ

What is Repetition Fitness? 

Repetition Fitness is a leading provider of high-quality fitness equipment and self-development coaching services, dedicated to helping individuals achieve their fitness goals through motivation, discipline, and accountability.

Where are you located? 

We operate entirely online.

How can I contact Repetition Fitness? 

You can reach us by phone at 1-249-492-0941, or by email at contact@repetitionfitness.ca

Products and Services

What types of fitness equipment do you offer? 

We offer a wide range of fitness equipment, including treadmills, ellipticals, stationary bikes, weight machines, free weights, and more. Our products are designed to cater to both home gyms and professional fitness centers.

Do you offer warranties on your equipment? 

Yes, all our equipment comes with a manufacturer’s warranty. For specific details, please refer to the warranty information provided with your purchase or contact our customer service team.

What self-development coaching services do you provide? 

Our self-development coaching services include our exclusive ebooks of tips and strategies for success in fitness, business and life. We also provide tips and learning for free on our Instagram page @repetitionfitness.co. Any other self-development inquires you can reach out to us directly at contact@repetitionfitness.ca.

Membership and Pricing

How can I become a member of Repetition Fitness? 

While we do not have a traditional membership program, you can subscribe to our newsletter for updates on new products, special offers, and wellness tips. To purchase equipment or book self-development coaching sessions, please visit our website or contact us directly.

What payment methods do you accept? 

We accept major credit cards, debit cards, and secure online payments through our website. Unfortunately, we do not offer financing options at this time but are working towards providing them in the future.

Are there any discounts available? 

We occasionally offer promotions and discounts on our products and services. Sign up for our newsletter or follow us on social media to stay informed about our latest deals.

Shipping and Returns

Do you offer shipping?

Yes, we offer shipping for all our products, shipping fees and delivery times vary based on the size and weight of the item and your location. Detailed shipping information is available during the checkout process. 

What is your return policy?

All sales are final. Except for specific circumstances. Please refer to our return policy for more information. 

How do I return a defective or damaged item?

Please contact our customer service team with your order details and a description of the issue. We will provide you with instructions on how to return the item and arrange for a replacement.

Safety and Maintenance

How do I maintain my fitness equipment?

Regular maintenance is essential to ensure the longevity and performance of your equipment. Refer to the user manual provided with your purchase for specific maintenance instructions. If you have any questions, our customer service team is here to help.

What safety precautions should I take when using fitness equipment?

Always read and follow the user manual’s safety instructions before using any fitness equipment. Ensure that the equipment is set up correctly, use appropriate footwear, and start with lower intensity settings if you are a beginner. If you have any medical conditions or concerns, consult with a healthcare professional before starting any new fitness routine.

If you have any other questions or need further assistance, please feel free to contact us at contact@repetitionfitness.ca or +1 (249) 492-0941. We’re here to help you every step of the way on your fitness journey!

Sincerely,

The Repetition Fitness Team